Terms of Service

Effective Date: 08/01/2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the services provided by New Empire AI (“we,” “our,” or “us”). By accessing or using our website, platforms, AI tools, or services, you agree to be legally bound by these Terms.

If you do not agree, you must not use our services.

2. Business Information

Business Name: New Empire AI

Address: Maseru, Lesotho

Website: https://app.gohighlevel.com/v2/preview/YCzoviQOz04Lxhkf43DF?notrack=true

Contact Email: [email protected]

3. Description of Services

New Empire AI provides AI-powered solutions, including but not limited to:

AI chatbots

AI automation systems

Lead generation systems

AI agents for businesses

Related SaaS tools and integrations

Services may evolve, improve, or change over time.

4. Eligibility

To use our services, you must:

Be at least 16 years old

Have the legal capacity to enter into a binding agreement

Use the service for business or personal purposes

There are no location restrictions unless required by law.

5. Accounts and Access

You are responsible for:

Maintaining the confidentiality of your account credentials

All activity occurring under your account

Ensuring information provided is accurate and up to date

We reserve the right to suspend or restrict access if account security is compromised.

6. Payment Terms

Our services may be offered under:

Subscription-based plans

One-time payments

Custom contractual agreements

Billing

Billing may be monthly, annually, or custom, depending on the agreement

A free demo may be offered for trial purposes

Refunds

Refunds are offered according to the specific plan or contract terms

Custom agreements may define separate refund conditions

Failure to pay may result in suspension or termination of services.

7. User Responsibilities and Acceptable Use

You agree to use our services only for lawful purposes and must not:

Engage in fraud, impersonation, or illegal activity

Misuse AI tools in a harmful or deceptive manner

Violate intellectual property rights

Reverse engineer, abuse, or exploit the platform

Interfere with system integrity or security

Violation of these rules may result in immediate termination.

8. AI Use and Output Responsibility

Our services involve artificial intelligence and automated processing.

You acknowledge and agree that:

AI outputs are generated based on inputs and algorithms and may contain errors

You are solely responsible for reviewing, verifying, and validating AI outputs

AI outputs should not be relied upon as legal, financial, or professional advice

You assume all risks associated with the use of AI-generated content.

9. Intellectual Property

Our Intellectual Property

All software, platforms, branding, systems, and proprietary technology are owned by New Empire AI and protected by applicable intellectual property laws.

User Content

You retain ownership of content you provide.

AI Outputs

New Empire AI owns the underlying AI systems

You are granted a license to use AI-generated outputs commercially

This license does not transfer ownership of our technology

10. Company Rights

We reserve the right to:

Modify, suspend, or discontinue services at any time

Enforce usage limits or fair use policies

Suspend or terminate accounts for violations

Update features, pricing, or availability

We are not liable for service interruptions beyond reasonable control.

11. Data and Privacy

Your use of the services is subject to our Privacy Policy, which governs how personal data is collected, used, stored, and deleted.

Upon termination, data handling will follow the Privacy Policy.

12. Termination

You may terminate your account at any time

We may terminate or suspend access for breach of these Terms

Termination does not relieve you of payment obligations incurred prior to termination

13. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, consequential, or special damages

We are not responsible for losses arising from reliance on AI outputs

Services are provided on an “as-is” and “as-available” basis

14. Disclaimer of Warranties

We make no warranties, express or implied, regarding:

Accuracy or reliability of AI outputs

Uninterrupted or error-free service

Suitability for a particular purpose

Use of the service is at your own risk.

15. Governing Law and Jurisdiction

These Terms are governed by and interpreted exclusively under the laws of Lesotho.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Lesotho.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the services after changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions, concerns, or legal notices, contact us at:

Email: [email protected]